K-Tech Plumbing Privacy Policy

Effective Date: September 8, 2026

At K-Tech Plumbing ("we," "our," or "us"), we value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit K-Tech Plumbing, request virtual estimates, or book plumbing, remodeling, and water treatment services across Utah.

1. Information We Collect

We collect information you provide directly to us as well as data gathered automatically through your use of our website:

  • Information You Provide: Full name, service address, billing address, phone number, email address, payment details, and specific project notes regarding your plumbing repairs, drain cleaning, remodels, new construction, or water treatment needs.
  • Automatically Collected Information: IP address, browser type, device identifiers, and pages visited on our site via analytics tools to help us improve website functionality and customer experience.
  • Communications: Details from phone calls, text messages, or online form submissions when you schedule an appointment or request a free virtual estimate.

2. How We Use Your Information

We use the information we collect for standard business, operational, and customer service purposes, including:

  • Scheduling, dispatching, and executing plumbing services, maintenance, and remodels
  • Communicating regarding your project estimates, service appointments, and follow-up support
  • Processing secure payments and managing billing records
  • Improving our website performance and online booking processes
  • Sending seasonal service reminders or promotional offers (only where you have opted in)

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:

  • Service Providers: Trusted third-party vendors and software platforms that assist us in running our business operations (such as secure payment processors, scheduling tools, and CRM systems) under strict confidentiality commitments.
  • Legal Compliance: When required by applicable law, court order, or legal process to protect our rights, property, or customer safety.

4. Data Security

We implement appropriate technical, physical, and administrative security measures to protect your personal information against unauthorized access, alteration, disclosure, or accidental destruction.

5. Your Privacy Choices

You may choose to limit the information you provide to us, though some details are required to book or fulfill plumbing services. You can also opt out of promotional communications at any time by following the unsubscribe link in our emails or replying "STOP" to our texts.

6. SMS Communications

By providing your mobile telephone number, you consent to receive text messages from us regarding your appointments, account updates, customer service matters, and promotional offers. Message and data rates may apply. You can opt out at any time by replying "STOP".

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us directly: